Terms & Conditions

Last Updated: March 4th, 2025

Welcome to California Subpoena Company Inc! These Terms of Service ("Terms") outline the terms and conditions governing the use of our services. By accessing or using our website and services, you agree to comply with these Terms. Please read them carefully, as they form a legally binding agreement between you and California Subpoena Company Inc (“CSC,” hereinafter).

General Terms and Conditions

1. Services Provided

You are responsible for clearly instructing CSC on the specific work you require. This ensures we can deliver high-quality services that meet your needs. If you require specific records or a particular service, you must provide detailed instructions in advance. If there are any specific requests such as service dates or limitations, please inform us so we can accommodate them where possible.

2. Cancellations

If you decide to cancel a request, we will stop working on your order and notify relevant parties, when applicable. You will only be invoiced for work completed up to the time of cancellation.

3. Change Orders

If you request changes after work has commenced, you must provide updated instructions. Additional charges may apply if changes result in rework, abandonment of work, or the need for new services.

4. Subpoenas

While we will make every effort to ensure the timely production of records, CSC cannot guarantee the availability of records from custodians. When records are produced, we will aim to produce them within 1-2 business days. If custodians refuse to provide records, it is your responsibility to pursue the appropriate legal motions to enforce compliance.

5. Fees

Fees for our services are based on the fee schedule in effect at the time of your request. Our fee schedule is available on our website. In the event of a fee increase after your request but before the service is rendered, we will not charge the increased fee. However, if there are changes to fees or additional fees from third-party agencies (e.g., Court, Clerk, Sheriff), we may need to adjust charges accordingly.

6. Payment

Payments for goods and services are due by the date specified on the invoice, which will be not less than 15 days from the invoice date.

7. Declining or Accommodating Services

CSC reserves the right to decline services for any reason, including, but not limited to, legal, business, or ethical purposes. In the event of unpaid invoices, we may require a deposit to cover outstanding balances. After services are completed, any remaining deposit balance will be refunded within 10 business days. Any remaining balance after payment will be invoiced and due accordingly.

8. Limitation of Liability

Our liability is limited to the value of the contract. The contract consists of these Terms, the Pricing Schedule, and the specific request for services submitted.

9. Exclusions of Certain Types of Damages

CSC and you agree that, except where prohibited by law, neither party shall be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to this agreement.

10. Attorney’s Fees & Costs

In the event of a dispute, the prevailing party will be entitled to recover from the non-prevailing party reasonable attorney's fees, costs of litigation, and related fees.

11. Waiver of Claims

If our services do not meet your expectations, you must notify us in writing within 10 days. Failure to do so will result in a waiver of any claims regarding non-conformity.

12. Disclaimer of Warranty

CSC disclaims all implied warranties, including implied warranties of merchantability and fitness for a particular purpose, except for those explicitly stated in these Terms. 

13. Arbitration Agreement

Any disputes arising from this agreement shall be resolved through binding arbitration, either through the American Arbitration Association or JAMS, conducted in Calaveras County, California. Arbitration shall be the exclusive remedy for disputes unless one party elects to pursue a claim in small claims court within Calaveras County.

14. Governing Law

This agreement shall be governed by the laws of the State of California, without regard to conflict-of-law principles. You agree to the exclusive jurisdiction and venue of Calaveras County, California.

15. Electronic Signatures

Faxed, emailed, and electronically submitted signatures shall be deemed original and binding. By submitting a service- or product-request via our website, you acknowledge and agree to this provision and the Terms outlined herein.

Disclaimer: Third-Party Services

1. General Information

The services provided on this website may include services, products, or content provided by third-party companies, individuals, or organizations ("Third-Party Services"). These Third-Party Services are made available to users for their convenience, and we do not endorse, guarantee, or take responsibility for any Third-Party Services, their content, or any issues that may arise from the use of such services.

2. No Endorsement or Affiliation

Our website may contain links or references to third-party websites, services, or order forms, including but not limited to products, services, advertisements, or offers. These links or references do not imply endorsement, sponsorship, or affiliation with us. We do not guarantee the accuracy, quality, or reliability of any Third-Party Services.

3. Third-Party Terms and Conditions

By utilizing Third-Party Services, you may be subject to the terms and conditions, privacy policies, and other agreements set forth by the third-party providers. We strongly encourage you to review these terms and policies before engaging with any third-party services, as we do not have control over or responsibility for their practices, work product, or content.

4. No Liability for Third-Party Services

We are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use of Third-Party Services. This includes, but is not limited to, any errors, omissions, losses, or damages incurred as a result of reliance on any content or services provided by third-party providers. You access and use Third-Party Services at your own risk.

5. Modifications or Discontinuation of Third-Party Services

We are not responsible for any changes, interruptions, or discontinuations in the availability or functionality of Third-Party Services. Third-party providers may modify or cease providing their services at any time, and we have no control over such actions.

6. Indemnification

By using Third-Party Services through our website, you agree to indemnify, defend, and hold harmless our website, its affiliates, and its employees from any claims, damages, losses, or expenses, including but not limited to legal fees, arising from your use of Third-Party Services or any violation of the terms and conditions set forth by third-party providers.

Disclaimer: A Strategic Business Partnership Is Not An Actual Partnership

This disclaimer policy aims to clarify the distinction between a Strategic  Business Partnership and an Actual  Business Partnership in relation to the services, products, or content provided on this website. By using our website, you agree to the terms outlined in this disclaimer.

1. Strategic Business Partnership

A Strategic  Business Partnership refers to a collaborative relationship between our company and other entities or organizations where we work together to achieve mutual goals or provide value to our customers. However, it is important to note that a Strategic  Business Partnership does not imply an actual legal or financial partnership, ownership, or control over each other's businesses.

Example: If we collaborate with a third-party company to offer a joint service, we are engaging in a strategic partnership, but this does not mean we share ownership, assets, or any formalized business entity with that company nor, therefore, do we have any control over that company’s policies, content, operations, services, or work product.

Relatedly, the terms "partnership" or "partner" on this website are often used to describe a Strategic  Business Partnership and should not be construed as establishing an Actual  Business Partnership unless explicitly stated in formal, legal documentation.

2. No Legal or Financial Responsibility

By accessing this website, you acknowledge that any reference to a "partnership" or "partners" is solely for business strategy purposes and does not create any legal or financial responsibility between our company and any third-party entity unless otherwise specified. We are not legally bound by any agreements with third-party entities unless a formal, signed contract indicates otherwise.

3. No Joint Liability

Unless explicitly stated in a formal agreement, our company is not liable for the actions, obligations, or debts of any third-party entity with which we have a Strategic  Business Partnership. Each party remains solely responsible for its own operations, legal compliance, and financial obligations.

4. Independence of Operations

All parties involved in a Strategic  Business Partnership operate independently. We do not control, manage, or make decisions on behalf of any other business partner, and similarly, they do not have control over our operations or management.

5. No Endorsement or Affiliation

Any use of the term "partner" or "partnership" in our content, materials, or communications should not be interpreted as an endorsement or affiliation unless specifically stated. We do not guarantee the quality, performance, or work product of any third-party services or products that may be mentioned as part of a Strategic  Business Partnership.

6. Modifications

We reserve the right to modify, update, or clarify this disclaimer policy at any time, and such changes will be effective immediately upon posting to this website. We encourage users to review this policy periodically.

By using our services, you agree to comply with these Terms, Conditions, and Disclaimers. If you have any questions, please don’t hesitate to contact us.